What is the turnaround time for the neon signs?

All signs are handmade to order and delivered within a time frame of 15 Business Days (Normally before that). If you're needing a sign sooner than this, you can choose "Express Shipping" during checkout which is a "Rush Order". Rush orders take 7 to 10 Business Days to be delivered. Thanks for your understanding and patience.

How do I design my Neon Sign?

You can design your neon sign easily on our website by typing in your text & choosing from a range of fonts & colours. You can also choose the size and acrylic backboard shape and prices appear instantly.

Installation

What’s the length of the power cord?
The cord from the neon sign is 1.8 meters (6ft) long and encased with a clear coating, with an additional 1.2 meters (4ft) of black or white cord from the power adaptor. There’s another 1 meter (3ft) black or white cord from the adaptor to your plug. In total it’s 13ft from the neon sign to your power plug.

How do I mount my Neon Sign?

All our signs can be wall-mounted through the pre-drilled holes in the acrylic with the screws provided in the installation kit. We also provide a hanging kit upon the request for a hanging sign.

I have requested a quote, when will I receive it?

Thanks for requesting a quote. You will receive a quote with a mockup within 1 - 2 Business days. Please note, that sometimes our emails are filtered to junk/spam folders. Please make sure to look for our email there.
Please also be aware that many shipping carriers are experiencing delays due to COVID-19, and regardless of the shipping service we use, they may be subject to some delays out of our hands. We will always do our best to ensure the fastest possible production and delivery.

How about outdoor usage?

We can produce waterproof versions for outdoor events and outdoor permanent installation. Please specify your application when you submit your custom order inquiry or choose it directly on our custom sign product page.

What's the process for custom orders?

You can order directly on our Custom Text product page, or if you prefer you can fill out our Custom Design product form or our Designs for Business form, or you can email our team at support@getcustomneonsigns.com and we will help you through the process!

BIG SIGNS

In certain instances larger signs need to be cut into two pieces for shipment purposes, this is to avoid damage during transportation. This won't affect the overall appearance of your LED neon sign; when a sign needs to be cut in two we’ll contact you for confirmation, or to explore the possibility of producing the sign in a smaller size.

Why Choose Getcustomneonsigns.com For Buying Custom-made LED Neon Signs?

Any LED neon sign from Getcustomneons.com is handmade to perfection using LED neon tubes that are safe, affordable, and environment-friendly. Some of the major reasons why you should go with us for custom-made LED neon signs are as follows:

We’re the most affordable custom neon sign developer you’ll find this side of the hemisphere.
All our items come with two year warranty which covers all manufacturing defects.
Our products are made using durable neon flex technology, which is much stronger and longer-lasting than regular glass neon.
All our products are highly energy-efficient, environment-friendly, and have greater longevity than any other comparable product on the market.
Our LED signs are made from neon LED tubes that are 100% safe, even for children. We don’t use any breakable glass, and the LED lights don’t heat up and are safe to touch.
Getcustomneonsigns Neon LED lights are extremely easy to install and come with convenient holes for easy hanging and wall mounting.
Every product we make is tough and wear-resistant, along with requiring very low maintenance.
The lightweight and portable nature of our products make them ideal gifting ideas.

How Can Getcustomneonsigns.com Provide Signs At Such Low Prices?

Where Are Getcustomneons Made? What Makes Getcustomneonsigns Safer Than The Rest?

Since all our signs are made from LED flex, there’s zero use of glass in our products. This prevents overheating and ensures that the products are all energy efficient, and environment friendly. At the same time, they are lighter, more durable, and highly portable. Also, all our products come with UL certification.